Delivery within the United States
Golden Home Designs currently accepts delivery orders for addresses in the United States only. Our supplier and fulfillment network serves U.S. destinations; we do not currently offer shipment to Canada or other international addresses. Some remote locations or products may have additional restrictions.
Shipping cost and delivery time
Shipping charges are determined by the product and the delivery ZIP code. The shipping method and any applicable charge should be displayed at checkout before you complete the purchase. We do not promise a universal free-shipping threshold. Any available free-shipping option depends on the product, order, and destination and must be confirmed at checkout.
Preparation and transit times vary according to the item's current warehouse location, dimensions, destination and carrier. Delivery estimates are not guaranteed. Because some furniture ships by freight or in multiple cartons, larger pieces can take longer and require special delivery arrangements.
Before ordering furniture
- Measure the room and the full route from the entryway to the intended placement area, including doors, stairs and elevator access.
- Review the item dimensions and any carton sizes on the product page.
- Confirm whether assembly is required and what components are included. Assembly or room-of-choice placement is not included unless expressly offered.
- For oversized furniture or deliveries with special access restrictions, contact us before placing your order.
Tracking and delivery questions
When a carrier provides shipment tracking, details will be made available with your order information or email confirmation. For tracking assistance, unexpected delays or address questions, email goldenhomedesigns@gmail.com with the order number.
Damaged or incorrect deliveries
Please inspect your delivery promptly. If an item arrives damaged, incomplete or different from what you ordered, contact us with your order number, photos of the item and packaging and a description of the problem. We will review the issue and advise on next steps. For return and refund eligibility, consult the Refund Policy before sending anything back.
Frequently asked questions
Do you deliver to Canada?
No. Golden Home Designs currently serves U.S. delivery addresses only.
Is shipping free on every order?
No universal free-shipping offer applies to every item. Shipping costs and any qualifying offer depend on the product, ZIP code, and checkout options.
Do all items arrive in one box?
Not necessarily. Some larger furniture items ship in more than one carton, sometimes with separate tracking updates.
Is there a guaranteed 2–10 day delivery window?
No. Delivery times depend on warehouse processing, carrier, item size and the destination. Any product-specific time shown is an estimate, not a guarantee.
For assistance: goldenhomedesigns@gmail.com. This informational page describes current delivery practices and does not replace the store's applicable checkout terms or legal policies.